Customer Service

UmbraZ support covers orders placed on this shop. Email [email protected] and a person on the Toronto desk will reply.

Orders

You will receive a confirmation when we take the order and another note when it leaves the warehouse. Tracking is sent to the email on the order.

Returns

Unused items in original packaging can come back within 45 days. Start that process on the Start a return page or write [email protected].

Warranty

Most pieces carry a one-year manufacturer’s warranty against defects in materials and workmanship. Details live on the Quality Guarantee page.